Optimization of fireproof treatment process Process Management Software

The software that we developed is a web system intended for internal use and only employees of the company have access to it.

The system represents itself as a table where all orders are shown in the form of projects. When opening the project the users can view finished stages of the treatment, as well as the data on customers, terms and delivery.

Currently the system is available in two languages - Swedish and English.

The products need to pass 7 stages before they will be delivered to a customer. Only affiliates have access to each of these stages. Once the fireproof treatment stage finishes the affiliated persons move the project to the next stage.

Access to information and statistics is limited on the basis of the user rights. Only administrator has access to all the stages and data.

The software gathers statistics and reports. Users can make comparative graphs of shipments, revenue and expenses.

The Cogniteq team provided the possibility to omit some stages of wood processing as there are products that do not require all stages.

Our specialists synchronized the system with Salesforce. When each project is closed all data is imported to Salesforce automatically. Starting from this moment a Sales Manager can initiate the shipment of products to a customer.

We also adapted our software to the iCoordinator system to ensure secure file synchronization and sharing.

The main challenge of the project was to develop the server-side, especially considering that all production standards were rather strict. The fireproof wood treatment should meet stringent requirements that are regulated on a government level.

In order not to lose the quality it is important to ensure the highest level of control at each stage.

In order to ensure this objective we closely cooperated with the customer and studied all aspects of the manufacturing process. We created a detailed specification where we described all the conditions for system functioning.

At some stages, employees need to prepare reports before approving the work. They save their reports in the system and attach photos for each batch of products. Hence when orders are shipped to customers they can ensure that products meet all quality standards.

The fully developed system was delivered within a year. At this moment, it has been in use for 12 months already. Currently we provide technical support of the software and on a regular basis and receive requests to extend the solution with additional functionality.

We chose Scrum methodology with 2-week sprints for this project.