Supply Chain Automation

Mobile solution for real-time shipment tracking and supply chain visibility

Supply Chain Solutions Provider

Request
To develop a mobile app for the logistics company’s clients that will help them track shipment stages.
Result
We created iOS and Android apps that help ensure the desired visibility of the supply chain process. Within the first three months of launch, 85% of clients adopted the app, reducing customer support inquiries related to shipment tracking by 40%.
Technologies
  • Kotlin
  • Swift
  • Alamofire
  • KeychainAccess
  • CryptoSwift
  • CoreStore
  • AVFoundation
Result
We created iOS and Android apps that help ensure the desired visibility of the supply chain process. Within the first three months of launch, 85% of clients adopted the app, reducing customer support inquiries related to shipment tracking by 40%.

Results

  • 85% Client Adoption

    We developed native mobile apps for iOS and Android for real-time shipment tracking. Within three months, 85% of clients adopted the app.

  • 40% Reduction in Support Inquiries

    The app led to a 40% decrease in customer support inquiries related to shipment tracking, improving efficiency and communication.

Challenge

Our client on this project is a 4PL-service provider offering logistics solutions for projects across the globe. The goal of the project was to create a mobile app from scratch to provide supply chain participants with real-time updates on the stages of shipping. This functionality would be achieved through the ability to scan barcodes on pallets and QR codes on packages.

Our task was to design and develop a comprehensive solution that would meet the client's needs and offer robust functionality to enhance supply chain visibility and efficiency. The client also required the solution to be compatible with both iOS and Android platforms, ensuring broad accessibility for all stakeholders.

Solution

We delivered an easy-to-use mobile app that allows suppliers, drivers, and other participants in the supply chain to report the status of shipments in real time by confirming delivery and pick-up.  Using the app, all stakeholders can see when goods depart from the facilities, when they are in transit, and when they are delivered to the final destination.

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Multiple batch scanning

To make delivery tracking easier, our team added the ability to scan multiple batches within one shipment. This allows users to monitor the entire shipment as a whole and validate its completeness.

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Analytics Dashboard

The app includes an in-built analytics dashboard that provides users with insights into shipment performance, such as delivery times, delays, and overall efficiency. This feature helps stakeholders track key metrics and make data-driven decisions to optimize logistics processes.

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Offline Mode

To ensure uninterrupted operation in areas with limited or no internet connectivity, we implemented an offline mode. Users can scan codes, upload photos, and update shipment statuses without a network connection. Once connectivity is restored, all offline data is automatically synchronized with the server.

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Real-time GPS Tracking

To enhance visibility and accuracy, the app integrates real-time GPS tracking for shipments. This allows users to track the exact location of goods in transit, providing more precise delivery estimates and improving coordination between all supply chain participants.

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Roles

The app encompasses various types of user roles: driver, supplier, warehouse, and general contractor. Based on the chosen role, a user gets access to different functionality and data.

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